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PMR is already closed as "non-reproducable", as expected...
- I know what it's like when the user (me in this instance) gets some error that the developer (lotus in this instance) can't reproduce. It's a nightmare. As a developer I've run that gauntlet over and over. But it's like I said in response to them closing the PMR ... these things should be tracked, and that PMR is tracking data for IBM. I expect they'll totally ignore it, but one can always hope.
- I would also expect them to suggest a way to trap debug data if it should happen again, or point to logs if they are generated now. Simply brushing me off because it's intermittent does little to engender confidence that IBM cares in the slightest about the developer experience.
Feedback response number DGIE82QS64 created by ~Holly Zekhipisonnivu on 02/16/2010